Data Tabulasi Survey Kepuasan Masyarakat

KANTOR KEMENTERIAN AGAMA KABUPATEN GUNUNGKIDUL

Tahun 2025

No Responden Pertanyaan Total
1 2 3 4 5 6 7 8 9
1 4 4 4 4 4 4 4 4 4 36
2 4 4 4 4 4 4 4 4 4 36
3 4 4 4 4 4 4 4 4 4 36
4 4 4 4 4 4 4 4 4 4 36
5 4 4 4 4 4 4 4 28
6 4 4 4 4 4 4 4 4 4 4 40
7 4 4 3 3 4 4 4 4 4 34
8 4 4 3 3 4 4 4 4 4 34
9 4 4 4 4 4 4 4 4 4 36
10 4 4 4 4 4 4 4 4 4 36
11 4 4 4 4 4 4 4 4 4 36
Total
44
44
42
46
44
44
44
40
40
 388
Rata-Rata Pertanyaan
4.00
4.00
3.82
4.18
4.00
4.00
4.00
3.64
3.64
 35.28
Rata-Rata Unsur
44 / 1 = 44.00
44.00 / 11 = 4.00
44 / 1 = 44.00
44.00 / 11 = 4.00
42 / 1 = 42.00
42.00 / 11 = 3.82
46 / 1 = 46.00
46.00 / 11 = 4.18
44 / 1 = 44.00
44.00 / 11 = 4.00
44 / 1 = 44.00
44.00 / 11 = 4.00
44 / 1 = 44.00
44.00 / 11 = 4.00
40 / 1 = 40.00
40.00 / 11 = 3.64
40 / 1 = 40.00
40.00 / 11 = 3.64
35.27
Rata-Rata Tertimbang Unsur
44.00 / 11 = 4.00
4.00 X (1/9)
4.00 X 0.111 = 0.44
44.00 / 11 = 4.00
4.00 X (1/9)
4.00 X 0.111 = 0.44
42.00 / 11 = 3.82
3.82 X (1/9)
3.82 X 0.111 = 0.42
46.00 / 11 = 4.18
4.18 X (1/9)
4.18 X 0.111 = 0.46
44.00 / 11 = 4.00
4.00 X (1/9)
4.00 X 0.111 = 0.44
44.00 / 11 = 4.00
4.00 X (1/9)
4.00 X 0.111 = 0.44
44.00 / 11 = 4.00
4.00 X (1/9)
4.00 X 0.111 = 0.44
40.00 / 11 = 3.64
3.64 X (1/9)
3.64 X 0.111 = 0.40
40.00 / 11 = 3.64
3.64 X (1/9)
3.64 X 0.111 = 0.40
3.92
No Unsur Jumlah Pertanyaan Total Nilai Nilai Rata-Rata Unsur Nilai Rata-Rata Tertimbang Unsur
1
Persyaratan
1
44
4.00
0.44
2
Prosedur
1
44
4.00
0.44
3
Waktu Pelayanan
1
42
3.82
0.42
4
Kesesuaian Biaya Pelayanan
1
46
4.18
0.46
5
Produk Spesifikasi Jenis Pelayanan
1
44
4.00
0.44
6
Kompetensi Pelaksana
1
44
4.00
0.44
7
Perilaku Pelaksana
1
44
4.00
0.44
8
Penanganan Pengaduan, Saran dan Masukan
1
40
3.64
0.40
9
Sarana Dan Prasarana
1
40
3.64
0.40
Indexs Survey Kepuasan Masyarakat 3.92 ( Sangat Baik )
Konversi 97.98
Mutu Pelayanan A (Sangat Baik)